Legal

Privacy Policy

Your privacy matters to us. This page explains what information we collect when you shop with us, how we use it, and the choices you have.

01

Information we collect

When you browse or place an order, we may collect:

  • Contact details — name, email, phone number, shipping and billing address
  • Order information — items purchased, order value, order history
  • Payment details — processed securely by our payment provider; we do not store full card numbers
  • Device and usage data — IP address, browser type, pages visited, collected automatically via cookies
02

How we use your information

  • To process and fulfil your orders, including shipping and returns
  • To communicate with you about your order, account, or support requests
  • To send marketing emails, only if you've opted in — you can unsubscribe anytime
  • To improve our site, products, and shopping experience
  • To detect and prevent fraud or misuse of our site
03

Cookies

We use cookies and similar technologies to keep your cart working, remember your preferences, and understand how the site is used. You can disable cookies in your browser settings, though some features may not work properly without them.

04

Sharing your information

We don't sell your personal information. We share it only with trusted third parties who help us run our store, such as:

  • Payment processors, to securely handle transactions
  • Shipping carriers, to deliver your order
  • Analytics and email service providers, to run and improve the site

These partners only receive the information needed to perform their service.

05

Data retention

We keep your order and account information for as long as needed to fulfil orders, meet legal and tax obligations, and resolve disputes. You may request deletion of your data at any time, subject to these obligations.

06

Your rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal data, and to opt out of marketing communications. To exercise any of these rights, contact us using the details below.

07

Security

We use reasonable technical and organizational measures to protect your information. That said, no method of transmission over the internet is 100% secure, and we can't guarantee absolute security.

08

Children's privacy

Our site is not directed at children under 13, and we don't knowingly collect personal information from them. If you believe a child has provided us with personal data, please contact us so we can remove it.

09

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

Questions about your data? We're happy to help.
Email us →